Legal
Privacy Policy
How we collect, use and protect your personal information — and the choices you have.
Our Commitment to Your Privacy
At FlyData Global, we take the protection of your personal information seriously. We only collect and use personal data when it is reasonably necessary to operate, support, improve, and provide our products, mobile applications, and related offerings, collectively referred to in this Privacy Policy as the Services.
Depending on the way you use or interact with FlyData Global, we may collect information such as:
Your full name
Your home or business address
Your telephone number
Your email address
Other details that may directly or indirectly identify you
This Privacy Policy describes the information we may collect, why we collect it, how we use and protect it, and the choices and rights available to you concerning your personal information.
If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact our support team using the contact information provided at the end of this document. We will make reasonable efforts to address your concerns and handle your information responsibly.
1. Information We Collect
FlyData Global gathers information from different sources to help us operate our Services effectively and provide a reliable experience.
Information You Provide Directly
You may voluntarily provide personal information to us when you:
Create or register an account
Purchase, install, activate, or use one of our Services
Contact our customer support team
Submit information through online forms
Sign up for newsletters or promotional communications
Take part in surveys, promotions, or other activities offered by FlyData Global
Account Information
When you use our Services, we may maintain information connected with your account. This can include records of purchases, renewals, service expiration dates, billing activity, customer support requests, and communications with our support team.
We use this information to administer your account, provide customer assistance, and maintain continuity in the Services we provide.
Device and Technical Information
When you visit our website or use one of our mobile applications, certain technical details may be collected automatically. These may include:
IP address
Browser type and version
Device model
Operating system
Language settings
Date and time of access
Application identifiers
Diagnostic reports and error information
This information helps us maintain platform security, identify technical problems, and improve the performance and reliability of our Services.
Cookies and Similar Technologies
FlyData Global may use cookies and similar technologies on its websites and applications. These tools can help us remember preferences, understand how visitors interact with our Services, monitor website performance, and improve the relevance of content presented to users.
You can adjust your browser settings to restrict or disable cookies. However, doing so may cause certain parts of our Services to function differently or become unavailable.
Information About Your Use of Our Services
We may automatically collect information about how you interact with our Services. This may include:
Pages or screens viewed
Features used
Links selected
Length of sessions
Interaction history
Approximate location derived from your IP address
This information allows us to understand how our Services are being used and helps us improve their performance and user experience.
Information Obtained From Other Sources
Where appropriate and permitted by applicable law, FlyData Global may receive information from reliable third-party sources or publicly available records. We may combine this information with information already associated with your account to improve data accuracy, enhance our Services, help detect fraud, and better understand customer needs.
If you provide us with personal information about another person, you confirm that you have the authority or permission required to provide that information for the intended purpose.
2. How We Use Your Information
FlyData Global collects and processes personal information only when there is a valid business, operational, contractual, or legal reason to do so.
Your information may be used to:
Provide and maintain the Services you request
Process purchases, payments, and account-related activities
Improve the quality, functionality, and reliability of our Services
Monitor platform activity and identify technical problems
Detect and prevent fraud, abuse, or unauthorized activity
Protect the security of our systems and users
Analyze usage patterns and improve our products and features
Respond to questions and provide customer or technical support
Meet applicable legal, regulatory, and contractual requirements
Where possible, we may use aggregated or anonymized information for analysis and service improvement. Information in this form is not intended to identify you personally.
Sharing Information With Service Providers
FlyData Global may share necessary personal information with carefully selected service providers, business partners, or affiliated entities when required to operate and support our Services.
These providers may assist us with:
Payment processing
Customer support
Email communications
Website and application analytics
Marketing activities where legally permitted
Security monitoring
Customer relationship management
Service providers that process information on our behalf are expected to protect that information and use it only for the authorized services they perform for FlyData Global.
If we provide a service together with another organization, we will identify the relevant parties and explain how your information will be handled before collecting it where appropriate.
If you choose to use features that allow you to import contacts or share information with third-party services, we will process that information only as necessary to provide the feature or service you requested.
3. Your Privacy Rights
FlyData Global recognizes the importance of giving individuals control over their personal information. Depending on the privacy laws that apply to you, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Ask for deletion of personal information when we are not legally required to retain it
Withdraw consent where our processing is based on your consent
Restrict or object to certain types of processing where permitted by law
Request a copy of your personal data in a commonly used and machine-readable format where applicable
Request the transfer of your personal information to another provider where legally permitted
Opt out of direct marketing communications
Request information about safeguards used when your personal data is transferred internationally
Receive information about certain data breaches that may significantly affect your rights or freedoms
Submit a complaint to the appropriate data protection authority
Requests relating to privacy rights will be reviewed in accordance with applicable laws, and we will respond within a reasonable timeframe.
4. International Transfers of Personal Information
Because FlyData Global provides Services to users in different parts of the world, your personal information may be processed, accessed, or stored in countries outside the country where it was originally collected.
When personal information is transferred across national borders, we take reasonable technical, contractual, and organizational measures designed to protect the information and comply with applicable data protection requirements.
Where legally required, we may use recognized data transfer mechanisms and other appropriate safeguards to protect the confidentiality, integrity, and security of personal information.
Regardless of where your information is processed, we will handle it in accordance with this Privacy Policy and applicable legal requirements.
5. Legal and Regulatory Disclosures
FlyData Global may disclose personal information when required by law or when we reasonably believe disclosure is necessary to:
Comply with laws, regulations, court orders, or lawful government requests
Protect the rights, property, safety, or security of FlyData Global, our customers, employees, or business partners
Investigate suspected fraud, unauthorized conduct, or violations of our Terms of Service
Prevent illegal, fraudulent, harmful, or abusive activities
Establish, pursue, or defend legal claims
Where the law permits, we may make reasonable efforts to notify you before disclosing your information in response to a legal request.
6. Website and Application Analytics
FlyData Global may use analytics services provided by trusted third parties to better understand how people interact with our website and mobile applications.
Information collected through analytics tools may include:
Pages visited
Time spent using our website
Navigation activity
Device and browser details
Operating system information
IP address
Network-related information
Referring websites or sources
This information helps us evaluate performance, improve the user experience, identify technical issues, and enhance the quality of our Services.
Some analytics providers may use cookies or similar technologies to recognize returning users. Unless you voluntarily provide such information through our Services, analytics information generally does not include details such as your name, payment information, or mailing address.
Information handled by third-party analytics providers may also be subject to their own privacy policies.
7. Advertising and Marketing
FlyData Global may display promotional materials or recommend products and services that we believe may be relevant to users. These recommendations may be influenced by how you interact with our website, applications, or Services.
We may also work with selected advertising partners that use cookies or similar technologies to measure advertising performance and, where permitted, provide advertising that may be more relevant to your interests.
Where consent is required by applicable law, we will obtain the necessary permission before carrying out such activities.
You may manage cookies and certain advertising preferences through your browser settings or privacy controls available within our Services.
8. Third-Party Websites
Our website or applications may include links to websites, platforms, or services operated by third parties.
These external services are governed by their own privacy policies and terms. FlyData Global does not control the content, privacy practices, or security measures of third-party websites.
We encourage you to review the privacy policies of external websites before submitting personal information to them.
9. Accessing, Updating, or Deleting Your Information
You may be able to review, update, or correct certain personal information by signing into your FlyData Global account and accessing the available account settings.
If you would like your personal information deleted, you may submit a request through your account or contact our support team directly. We will review and process eligible requests in accordance with applicable laws.
Please understand that we may need to retain certain information when necessary to:
Complete transactions that are still in progress
Continue providing requested Services
Meet legal or regulatory obligations
Resolve disputes
Enforce our agreements
Maintain appropriate business and operational records
If you are unable to access your account, our support team may assist you with submitting an appropriate privacy request.
10. Data Security and Retention
FlyData Global uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our security practices may include encryption where appropriate, protected network infrastructure, and access controls intended to safeguard customer information.
We retain personal information only for as long as reasonably necessary to:
Provide our Services
Meet tax, accounting, legal, and regulatory obligations
Resolve disputes
Prevent fraud or abuse
Protect legitimate business interests
Enforce contractual rights and agreements
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our applicable data retention procedures.
11. Children's Privacy
FlyData Global is intended for individuals who are at least 18 years old or who have reached the legal age required to enter into binding agreements in their country or jurisdiction.
Our Services are not designed for children, and we do not knowingly collect personal information from individuals who are below the applicable minimum age.
If we discover that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information as soon as reasonably practicable.
Changes to This Privacy Policy
FlyData Global may revise or update this Privacy Policy from time to time to reflect changes in our Services, technology, legal obligations, or business practices.
When significant changes are made, we will post the updated Privacy Policy on our website and, where required, provide additional notice through email, our applications, or other appropriate communication methods.
Your continued use of our Services after an updated Privacy Policy becomes effective may constitute acceptance of the revised terms, subject to applicable law.
Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way FlyData Global handles personal information, please contact us using the information below:
FlyData Global
Legal & Privacy Team
Email: privacy@flydataglobal.com
Website: www.flydataglobal.com
If you prefer to contact us by mail, please send correspondence to the registered business address of FlyData Global.
We aim to acknowledge and respond to privacy-related requests within 14 business days, although more complex requests may require additional time where permitted by applicable law.